Refund Policy

Coin packs

You can request a full refund of a coin pack within 14 days of purchase. If some of the coins have already been used, we may refund the unused part instead. The refunded coins are removed from your balance.

All-Access Weekly subscription

You can cancel at any time and keep access until the end of the current paid week. You can request a refund of a subscription payment within 14 days of being charged.

How to request a refund

Our orders are processed by Paddle.com, our Merchant of Record. To request a refund, use the link in your Paddle receipt email or contact Paddle at paddle.net. You can also email us at support@scroreel.app with your order number and we will help.

Approved refunds are returned to your original payment method, usually within 5–10 business days.

Your legal rights

This policy does not affect any rights you have under consumer protection law in your country, including any statutory right of withdrawal.